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Great team to work with. Knowledgeable, committed and friendly. Prompt responses to any requests and always willing to go the extra mile
The quotes when required are reasonable amounts and quick to respond. Good customer service & efficient
FF contacts are always friendly, helpful and prompt to reply
Customer service is excellent, very helpful and always very responsive. We are kept fully up to date on any changes or delays to shipping schedules
The teams are very responsive and have a good knowledge of different shipping methods. They also provide information when needed for new routes or customer requests
Extremely helpful in all aspects of communication – great culture around the business
Communication, rates, airfreights are all good. Please keep up the great work
Always very helpful and staff very knowledgeable. responding quickly and solving potential issues quickly
I deal with Rachelle, Charlotte and Ruth most of the time and they are all very helpful and respond quickly
Always helpful
Excellent Service
Great service and prices usually competitive! office staff are great, usually come back to us quickly
Great communication and service in general. very price competitive
Quick response times, constant support through each shipment
Always good prices, quick rate responses
Fast responses, customer-centric, never had any issues
Lisa Larvin, always extremely helpful and goes over and above
Very responsive, helpful and friendly and always on hand to solve any shipping issues
Customer service is extremely important to us as a business and the team in Glasgow are extremely helpful and respond quickly to requests. They’re always keen to meet our freight forwarding needs
Excellent service / Friendly and Conscientious staff. Good service / Good feedback / Efficient handling
Reviews shown above are taken from our Net Promoter Score (NPS) surveys, where customers rate and comment on their experience with us.
We value every client’s feedback. Your reviews help us continue delivering exceptional freight forwarding and logistics services, and they make it easier for other businesses to find a trusted logistics partner.
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